New Delhi, September 15, 2025 — The Confederation of Indian Industry (CII) has released a comprehensive National Framework for Global Capability Centres (GCCs), aiming to establish India as the leading global destination for enterprise innovation, strategic capabilities, and digital transformation.
The framework is built on three pillars: national direction, enabling ecosystem, and measurable outcomes. It is supported by four success factors — talent, infrastructure, regional inclusion, and innovation.
CII projects that India’s GCC footprint could double by 2030, with up to 5,000 centres generating 20–25 million jobs, including 4–5 million direct high-quality roles. The total economic impact is estimated between $470 billion and $600 billion.
India currently hosts over 1,800 GCCs, employing 2.16 million professionals and contributing approximately $68 billion in gross value added (GVA), or 1.8% of national GDP. The framework outlines India’s GCC evolution from cost-focused IT hubs in the 1990s to multi-functional delivery centres in the 2000s, digital innovation hubs post-2015, and now global enterprise hubs.
Key recommendations include:
- Creation of Digital Economic Zones with plug-and-play infrastructure, harmonised regulations, and competitive incentives.
- Launch of a National Single Window Portal for approvals and investment facilitation.
- Formation of a National GCC Council to coordinate strategy and execution across ministries.
- Promotion of Tier-II and Tier-III cities like Coimbatore, Kochi, Indore, Jaipur, and Bhubaneswar as future GCC hubs.
- Positioning GCCs as R&D centres with corporate venture capital and start-up linkages.
- Incentivising ESG-led innovation, including green infrastructure and responsible AI.
CII also announced a Model State GCC Policy to guide states in aligning with the national vision. This will be a key agenda item at the upcoming GCC Business Summit in Visakhapatnam on September 17.
Chandrajit Banerjee, Director General of CII, said the framework offers a structured national vision to expand and elevate India’s GCC ecosystem, combining policy coherence, infrastructure, talent, and institutional coordination.
The initiative calls for collaboration among governments, enterprises, academia, and start-ups to transform India into the global headquarters for innovation-driven GCCs. Investor confidence remains strong, with three new GCCs being established every fortnight.
