Amazon Web Services (AWS) on Thursday dismissed reports of a widespread service outage, even as thousands of users in the United States and India flagged disruptions on outage-tracking platforms like Downdetector. The company clarified that its systems were operating normally and attributed the confusion to an unrelated internet issue elsewhere.
According to Downdetector, complaints peaked early in the day, with more than 4,000 users reporting problems accessing AWS-linked services. The disruptions led to speculation on social media that AWS was experiencing downtime, with users citing difficulties in accessing gaming platforms, cloud services, and other applications dependent on AWS infrastructure.
Responding to the claims, AWS posted on X (formerly Twitter): “No, that’s false. AWS services are operating normally today, but an event elsewhere on the internet has prompted some inaccurate speculation. The only resource that provides accurate data on the availability of our services is the AWS Health Dashboard.” The company urged customers to rely solely on its official dashboard for real-time updates rather than third-party trackers.
Industry observers noted that while AWS has faced outages in the past—including a major disruption in October that affected platforms like Amazon Prime Video, Snapchat, and Perplexity AI—the company’s denial this time suggests the reported issues may have stemmed from regional internet service problems rather than AWS itself.
The incident highlights the sensitivity of global digital infrastructure, where even unrelated internet glitches can spark widespread speculation about cloud service providers. AWS remains the world’s largest cloud platform, powering millions of websites, apps, and enterprise systems.
